Customer Service - Mandarin Speaker
Gratitude IncCustomer Service - Mandarin Speaker
Job Description
Key Skills
123 candidate(s) have already applied for this Job. Apply now
Customer Service - Mandarin Speaker
-
You will play an important role in:
- To handle backend job (70%) & customer service job (30%)
- Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
-
To be successful in this role, you will need to have:
- Ability to communicate in Mandarin & English
- Interactive personal skills that fit the team and customer environment as well as adapt to change
- Ability to work in a fast paced environment
- SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
- You are required to work on normal working hours (Mon - Fri, 9am-6pm/10am-7pm)
- Working experience in the service industry will be an added advantage for this position.
-
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Executive
Gratitude Inc0 - 3 Year(s)
RM 2 - RM 3 Thousand p.m
Kuala Lumpur, Malaysia
Cloud Security Sales
Gratitude Inc1 - 5 Year(s)
Confidential
Johor, Malaysia
Customer Success Specialist- Mandarin + English
Gratitude Inc0 - 1 Year(s)
RM 2 - RM 3 Thousand p.m
Kuala Lumpur, Malaysia
Hiring customer service(Telecommunications)-Mandarin
Gratitude Inc1 - 2 Year(s)
RM 3 - RM 4 Thousand p.m
Kuala Lumpur, Malaysia
CSR--MANDARIN
Gratitude Inc0 - 2 Year(s)
RM 2 - RM 3 Thousand p.m
Pulau Pinang, Malaysia
Qlty Assurance Supervisor Mandarin Local Malaysian
Gratitude Inc1 - 5 Year(s)
RM 5 - RM 7 Thousand p.m
Pulau Pinang, Malaysia
2 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Customer Service Representatives - Native Japanese
Gratitude Inc1 - 2 Year(s)
Confidential
Kuala Lumpur, Malaysia
Sales & Digital Marketing (Japanese speaker)
Gratitude Inc1 - 3 Year(s)
RM 30 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Content Moderator- Native Korean
Gratitude Inc2 - 3 Year(s)
RM 8 - RM 9 Thousand p.m
Kuala Lumpur, Malaysia