Customer Support- (Japanese +English) Malaysia
Gratitude IncCustomer Support- (Japanese +English) Malaysia
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Customer Support - Japanese + English (Native / Non-Native Japanese Speaker)
Location: KL Sentral Malaysia
Shift: 24/7
Description / Requirements:
Native Japanese Speaker:
- Has experience in customer support or fresh grads.
- Bachelor's Degree / Diploma with minimum 1 year of customer service experience, or SPM with minimum 3 years of call center customer service experience.
- Experience in travel is preferred.
- With Experience: RM8500 (Basic) + RM350 (Night Shift Allowance) + RM200 Housing Allowance + KPI 300 MYR.
Non-Native Japanese Speaker:
- Degree/Diploma holder with customer service experience and good English communication skills.
- Need to pass SVAR assessment at least B2.
- Shift between 9 AM - 9 PM (Monday - Sunday) with rotational week off.
- Support Hours: Between 9 AM to 9 PM KL Time, Monday to Sunday.
- PAY: RM 7500 + KPI Bonus.
- Joining: Preferred.
- Any nationality who can speak N1 or N2 Japanese proficiency.
Additional Information:
- No charges for job seekers.
- Flight relocation catered by the company for qualified candidates oversees.
- Urgent position - qualified candidates are encouraged to apply immediately
Application Process:
Interested candidates who meet the qualifications mentioned above can apply and share with others. Applications can be sent to daniel.mwai@gratitudeindia.com.
Feel free to reach out if you need further assistance or clarification.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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