Food Delivery Service Sales - Teammate Hokkien support
Gratitude IncFood Delivery Service Sales - Teammate Hokkien support
Job Description
Key Skills
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Position: Inside Sales Representative (Hokkien Language & Taiwan Market)
Location: G20F, Imazium, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Selangor
Project: Food Delivery Service Sales - Hokkien support
Date of Joining: 28th August 2025
Headcount: 6
Nationality: Malaysian ONLY
Language: Hokkien, Mandarin & Basic English
Work schedule: Day shift 10-10 only, 5 days per week, 8 working hour+1 hour lunch break per day
Working Hours: 24/7, 5 days per week, 8 working hour +1 hour lunch break per day
Compensation and Benefits:
Basic: RM 4000 - 4700 based on working experience and interview performance,
Sales incentive: 20% from base pay
Holiday pay, OT will be provided
Free meal per day
Key Responsibilities:
An Inside Sales Representative, or Salesperson sells products and services online or in a store
or office environment. Their primary duties include understanding the customers’ needs,
identifying new sales opportunities through calls and emails and helping Sales Executives close
sales deals.
Inside Sales Representatives communicate with customers to understand their needs and
generate new leads. Other duties and responsibilities of Inside Sales Representatives include:
● Developing new sales opportunities using outbound cold emails, cold calls and lead
follow-ups
● Communicating with customers to understand their needs and requirements and identify
sales opportunities
● Answering customers’ questions, resolving their concerns and providing additional
information via calls and emails
● Explaining and demonstrating the functions and features of products and services
● Maintaining and improving the database of prospects
● Researching for new leads
● Keeping up to date with product and service information and competitor offers
● Upselling products and services
Required Qualifications:
Completed SPM, UEC, or IGCSE certificates.
Malaysian that can speak in fluent Hokkien and basic English, as staff will support Taiwan Market
6 Months outbound experience (which means CS outbound, BPO, is acceptable)
Must be able to type in traditional mandarin
English interview will be included since computer interface is in English
Must be able to commit to shift
NO WORK-FROM-HOME option provided
Must complete assessment (Will be shared to cdd after screening process)
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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