Hiring For Bordereaux Processing in Kuala Lumpur
Gratitude IncHiring For Bordereaux Processing in Kuala Lumpur
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Hiring For Bordereaux Processing in Kuala Lumpur
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Description -
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Designation: Lead Associate
Requirement: 2 nos
Candidate must have general insurance experience
"Minimum Experience: 6 to 12 months*
Salary from RM 3,000 - RM 6,000
Education must be a Graduate from any discipline.
Location : Kuala Lumpur, Malaysia
New Job Description
• Act as Subject Matter Expert for all Bordereaux processed by team
• Responsible for bridging knowledge gaps of processing teams
• Custodian of all work instructions
• Primary responsibility to share process updates/changes
• Ensure calibration of knowledge with broking teams, Quality & Training teams through an established framework
• Conduct knowledge tests and refreshers to bridge knowledge gaps – identified through onshore feedback, Quality & Training teams
• Act as the first point of contact for the processing team for query resolution- first pass review before queries sent onshore
• Graduate (any stream) with overall 4 -6 years of Insurance experience
• Understanding of broker value chain
• At least 2 years of Lloyd’s and London Market experience
• Lloyd’s and London Market certifications will be an added advantage
• Good verbal & written English & Mandarin communication Skills
• Customer service & problem-solving mindset
• Attention to detail
• Teamwork
• Ability to handle pressure and adaptable to change
Apply Now Hiring For Bordereaux Processing in Kuala Lumpur
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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