Korean Speakers Needed for a Top BPO
Gratitude IncKorean Speakers Needed for a Top BPO
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Key Responsibilities:
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Essential Skills, Knowledge, and Experience:
• Bachelor’s Degree or at least a Diploma or equivalent in any discipline.
• Must have Korean Language Proficiency (reading, writing, speaking, and aural comprehension) and English B2 proficiency
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Associate Customer Support - Japanese Speaker
Gratitude Inc1 - 21 Year(s)
RM 8 - RM 10 Thousand p.m
Selangor, Malaysia
Business Development / Project Sales
Gratitude Inc3 - 5 Year(s)
RM 3 - RM 9 Thousand p.m
Kuala Lumpur, Malaysia
Sales Manager
Gratitude Inc1 - 4 Year(s)
RM 12 - RM 14 Thousand p.m
Kuala Lumpur, Malaysia
Senior Analyst - Native Chinese - Kuala Lumpur
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Chat Support - Vietnamese
Gratitude Inc1 - 2 Year(s)
Confidential
Kuala Lumpur, Malaysia
1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Garacharma, Malaysia
Customer Service Executive ( Mandarin + English)
Gratitude Inc0 - 1 Year(s)
RM 2.8 - RM 3 Thousand p.m
Johor, Malaysia
Customer Service Executive
Gratitude Inc0 - 3 Year(s)
RM 2 - RM 3 Thousand p.m
Johor, Malaysia
B2B Sales Advisor (Inside Sales Consultant)
Gratitude Inc1 - 2 Year(s)
Confidential
Kuala Lumpur, Malaysia