Learning and development officer

Gratitude Inc

2027 Views

15 hours ago

1-3 Year(s)

RM 6 - RM 9 Thousand p.m

kelang jaya

Job Description

Key Skills

Japanese language Korean Language

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Learning and Development Officer

Language: Japanese, Korean, English (Japanese is English mandatory)

Specialization: at least 1 year Learning and Development experience

Target Onboarding Date: ASAP

Salary Range: 6,000 - 9,000 (negotiable)

Location: Kelana Jaya

Type: Full-time

Shift: Regular Shift

Assessment: AMCAT (Japanese, Korean, English)

Responsibilities

• Facilitate L&D global and regional trainings across TP subsidiaries.

• Attend all global and regional TTT sessions.

• Responsible for tracking, driving, and monitoring myTP and other Learning and Development Training

schedules.

• Responsible for administrative function: myTP management and managing other L&D (global/regional

reports and compliance courses).

• Schedule, plan and arrange training, whilst monitoring and maintaining records (L&D database).

• Constantly review all training documentation to make sure that the company is always in line with ISO **New Requirement*

*Teleperformance Malaysia * (Company / Client Name only for internal purpose, not be disclosed on public post)

We are #hiring #growthfnhiring know someone that might be interested?

Learning and Development Officer

Language: Japanese, Korean, English (Japanese is English mandatory)

Specialization: at least 1 year Learning and Development experience

Target Onboarding Date: ASAP

Salary Range: 6,000 - 9,000 (negotiable)

Location: Kelana Jaya

Type: Full-time

Shift: Regular Shift

Assessment: AMCAT (Japanese, Korean, English)

requirements/amendments.

• Maintain training database and act as key contact to all users.

• Produce accurate reports within agreed deadlines.

• Maintain a central portfolio of training materials and documentation.

• All materials use corporate branding, are the current version and available for auditing purposes.

• Take ownership for own performance.

• Receive feedback positively, acting where required.

• Identify and apply opportunities to develop and improve skills.

• Undertake project work positively.

• Plan own work to meet given objectives and deadlines.

• Develop and maintain current knowledge of the business and training needs.

Requirements

• Experience of using databases advantageous.

• Excellent Customer Service Skills.

• Highly computer literate, about Microsoft Office.

• Analytical Skills.

• Demonstrates attention to detail and the desire to ensure quality in all aspects of work.

• The ability to prioritize and plan own workload.

• Excellent organizational skills.

• Confident and professional manner.

• Adaptability to respond to a fast-moving business environment.

Role

Business Development Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Peninah Kimani

Recruiter - Gratitude Inc

NA, kenya

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