Native Thai + English (Technical Support)
Gratitude IncNative Thai + English (Technical Support)
Job Description
Key Skills
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Requirement:
Min 1 years Technical support exp/fluent English
Education:
Min Degree (IT background preferred)
Salary:
Technical Support: RM4300 - RM200 housing allowance
Operation Hours 9am-6pm
Monday- Friday
5 days’ work per week
University Technical Graduate, additional external certificates can be a bonus.
Minimum of 1-year Technical Experience
Technical Experience on Computer Hardware.
IT Support related to Windows Operating Systems / Microsoft Products can be considered.
IT Support in programming/coding is not preferred.
A level of English proficiency to be able to read knowledge base and a writing level to respond to customers emails, also, Training will be fully conducted in English.
Communications Skills for both Voice & Email Support
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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