QUALITY ANALYST -NATIVE THAI IN BANGKOK THAILAND
Job Description
Key Skills
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KEY QUALIFICATIONS/SKILLS
• Graduate with 2-6 years of working experience, preferably with experience in leading team.
• Excellent in oral and written English communication
• Relevant QA experience
• Bachelor’s degree in any field
• Excellent team player
• Analytical skills and display maturity
• Excellent in MS office - excel, power-point and ability to perform MIS
• Exposure to basic call quality tools is preferable
• Demonstrated proficiency in multi-tasking and clearly demonstrated passion for ensuring
the success of program culture of excellence and commitment to quality and customer
service.
• Passion for learning and creative problem-solving. Strong knowledge of cultural context in
the user countries
Role
Manager-Chat
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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