Travel Center Executive
Gratitude IncTravel Center Executive
Job Description
Key Skills
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Travel Center Executive
Salary - 3200 MYR Plus Allowance of 700
Location ; Petaling Jaya, Selangor.
RESPONSIBILITIES:
• To handle all inbound calls pertaining to hotel reservation and travel product information
and other enquiries.
• To exceed customers' expectation in terms of customer service & accurate information.
• To be able to provide information related to travel and tours for customers' convenient
traveling.
REQUIREMENTS:
• Required language(s): Cantonese & Mandarin
• Minimum 1 year of working experience in the service industry will be an added advantage
for this position
• Fresh graduates from Tourism & Hospitality who are interested to start their career in a call
center are also encouraged to apply – Full Training Provided
• Candidates must be willing to work in shift (weekdays nights, full days on weekends and
public holidays)
• Applicant must be willing to work in Ara Damansara, Petaling Jaya
SALARY & BENEFITS:
• 5 working days in a week
• Rest & relax area
• Quarterly staff recognition and appreciation
• High OT allowances
• We provide free shuttle service for Ara Damansara LRT station based on selected schedule.
CAREER PROSPECT:
• Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager >
Manager > Senior Manager.
• IJP – Internal job program. Opportunity to transfer within the company after 1 year if there
is a suitable position available and staff passes the interview session.
We provide shuttle service for Ara Damansara LRT station based on selected schedule.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
Hotels / Restaurants / Airlines / Travel
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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