Analyst - Local Malaysian with Japanese J
Gratitude IncAnalyst - Local Malaysian with Japanese J
Job Description
Key Skills
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3-5yrs experience
Open for buy out
Skill set Required:
• Prior experience of working on a workflow driven content management platform (Drupal/AEM/Wordpress etc.)
• Knowledge of HTML, CSS, Javascript is good to have
• Team Management skills
• Basic know-how of Adobe Photoshop, UX/UI concepts is good to have
• Ability to interact and collaborate with multiple stakeholders (designers, marketing team, copyrighters, creative agencies etc.)
Area of Responsibility:
• Lead a team of content management specialists
• Oversee deployment of approved content through available platforms, following established processes
• Coordinate with client marketing team/Agency on project requirements
• Quality check output of content operations
• Manage team escalations
• Train the team on existing procedures and new requirements. Drive KM initiatives
• Report Team performance and manage SLA/KPI performance
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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