Associate – Interpretation Support -(Cantonese/English)
Gratitude IncAssociate – Interpretation Support -(Cantonese/English)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job Title: Associate – Interpretation Support (Cantonese/English)
Project: Healthcare Interpretation Support
Work Setup: Work From Home
Shift: Night Shift (Monday–Friday)
Contract: 6 months + 12 months renewable contract
Role Overview:
We are seeking bilingual professionals fluent in Cantonese and English to provide real-time, over-the-phone interpretation support for a healthcare account. This role involves facilitating accurate and seamless communication between healthcare providers in the U.S. and Cantonese-speaking patients, ensuring clarity, professionalism, and confidentiality at all times.
Key Responsibilities:
- Deliver accurate, meaning-for-meaning consecutive interpretation during live calls.
- Facilitate communication between medical professionals and patients across various healthcare scenarios.
- Maintain neutrality, confidentiality, and professionalism in all interactions.
- Handle sensitive and urgent situations with composure and adherence to established protocols.
- Ensure clarity, proper tone, and consistent first-person interpretation style.
- Participate in training, quality reviews, and performance improvement initiatives.
- Maintain knowledge of healthcare terminology and industry practices.
Qualifications:
- Strong fluency in Cantonese and advanced proficiency in English.
- Excellent listening, comprehension, and communication skills.
- Ability to work independently in a remote setup with a reliable internet connection.
- Open to fresh graduates; experience in BPO, interpretation, or healthcare is an advantage.
- Willingness to work in a permanent night shift schedule.
Candidates have to complete the relevant assessment link and let us know which one have theg done. Only after this shall we proceed with the interviews. Please send this in one of the questions
Assessment Link :
Cantonese: https://forms.office.com/r/20puNhje4k
Role
Customer Care Officer
Timings
Night Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from Home
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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