Bilingual Customer Service Representative (Japanese + English)
Gratitude IncBilingual Customer Service Representative (Japanese + English)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Title: Bilingual Customer Service Representative (Japanese + English)
Location: KL Sentral, Malaysia
Job Type: Full-time
Shift: Rotational shifts between 9 AM - 9 PM (Monday - Sunday) with rotational week off
Salary: RM 7500 + KPI Bonus (Negotiable)
Application Deadline: February 15, 2024
Our company is a dynamic and growing company based in KL Sentral, Malaysia, dedicated to providing exceptional customer service solutions. We are currently seeking a motivated and bilingual individual to join our team as a Customer Service Representative, fluent in both Japanese and English.
Responsibilities:
- Provide excellent customer service support to clients in both Japanese and English languages.
- Handle customer inquiries, concerns, and requests through various communication channels.
- Ensure customer satisfaction by addressing issues promptly and professionally.
- Collaborate with team members to achieve performance targets and meet Key Performance Indicators (KPIs).
- Maintain accurate and detailed records of customer interactions.
Requirements:
- Proficiency in Japanese and English languages (spoken and written).
- Previous customer service experience is required, preferably in the airline industry or any customer service-related field.
- Diploma and above educational qualification.
- Ability to work in a fast-paced environment and adapt to shifting schedules.
- Strong communication and interpersonal skills.
- Flexibility to work on a rotational shift basis, including weekends.
Compensation:
- Base salary: RM 7500 per month
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Operation Manager
Gratitude Inc1 - 3 Year(s)
RM 14 - RM 18 Thousand p.m
Kuala Lumpur, Malaysia
4 - 5 Year(s)
RM 5 - RM 9 Thousand p.m
Selangor, Malaysia
RPA DEVELOPER - MANDARIN SPEAKER
Gratitude Inc1 - 16 Year(s)
RM 5 - RM 6 Thousand p.m
kelang jaya, Malaysia
Interpreter Cantonese+ Eng (WFH)
Gratitude Inc1 - 2 Year(s)
RM 4 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
0 - 1 Year(s)
Confidential
Johor, Malaysia
1 - 7 Year(s)
RM 2 - RM 3 Thousand p.m
Selangor, Malaysia
Mandarin Sales (4 months Contractual) - Temp position
Gratitude Inc1 - 2 Year(s)
Confidential
Johor, Malaysia
Assembly Technician
Gratitude Inc2 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Senior Tester
Gratitude Inc5 - 6 Year(s)
RM 6 - RM 6.5 Thousand p.m
Selangor, Malaysia
1 - 2 Year(s)
RM 4 - RM 4.5 Thousand p.m
Selangor, Malaysia