Content Analyser
Gratitude IncContent Analyser
Job Description
Key Skills
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Qualification Graduate / Undergraduate / SPM
Age 18+years
Mandarin
Tagalog
Experience Fresh graduates or
SPM with 1 year customer service or content review related experience
Call center or
Content moderation
Special Training (if Any) NA (Non-Applicable)
Knowledge Experience or knowledge
in social media
Skills & Ability
▪ Excellent written and verbal communication skills in English
▪ Strong problem-solving skills and demonstrated multitask capabilities and
ambiguity
▪ Flexible
▪ Ability to handle high volumes during promotions and peak seasons
▪ Teamwork
▪ Resilience
Interview Rounds
▪ Screening as per the profile doc
▪ Competency Based Interview (CBI) – Recruiter Interview and Screening
▪ Language Verification / Operations Round of Interview
Background Verification
▪ Standard Teleperformance BGV
World Compliance Checks/ Global Sanction
- Criminality Check
- Global Sanctions
Salary: RM 2800 - RM 3300
Site: Penang
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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