Content Lead -Japanese Speaker JLPTN1/ N2 for Top MNC
Gratitude IncContent Lead -Japanese Speaker JLPTN1/ N2 for Top MNC
Job Description
Key Skills
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Skill set Required:
• Prior experience of working on a workflow driven content management platform (Drupal/AEM/Wordpress etc.)
• Knowledge of HTML, CSS and similar web technologies. Javascript knowledge is good to have
• Basic understanding of web content management process, SEO
• Ability to interact and collaborate with multiple stakeholders (designers, marketing team, copyrighters, creative agencies etc.)
• Client interfacing skills
Area of Responsibility:
• Oversee deployment of approved content through available platforms, following established processes
• Coordinate with onsite team and offshore team on requirements during both foundation/migration/steady state phases
• Support efforts for web content updates through content platform (Drupal/AEM/Wordpress)
• Drive interactions with 3rd party creative agencies and content vendors
• Manage team escalations
• Manage client stakeholder expectations through workshops and interactions as required
• Identify and drive improvements in content management procedures
Role
Customer Service Executive -Technical
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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