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Content Moderator (Mandarin)

Gratitude Inc
2015 Views
20 hours ago

Content Moderator (Mandarin)

1-3 Year(s)
RM 2 - RM 3 Thousand p.m
Kuala Lumpur
Kuala Lumpur

Job Description

Key Skills

Mandarin Content Moderator

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Qualification Graduate / Undergraduate / SPM 



 



Age 18+years



Mandarin



 



Experience Fresh graduates or



 



SPM with 1 year customer service or content review related experience



 



Call center or



Content moderation



 



Special Training (if Any) NA (Non-Applicable)



Knowledge Experience or knowledge



in social media



 



Skills & Ability



 



▪ Excellent written and verbal communication skills in English



▪ Strong problem-solving skills and demonstrated multitask capabilities and



ambiguity



▪ Flexible



▪ Ability to handle high volumes during promotions and peak seasons



▪ Teamwork



▪ Resilience



 



Interview Rounds



 



▪ Screening as per the profile doc



▪ Competency Based Interview (CBI) – Recruiter Interview and Screening



▪ Language Verification / Operations Round of Interview



 



Background Verification



 



▪ Standard Teleperformance BGV



World Compliance Checks/ Global Sanction



- Criminality Check



- Global Sanctions



 



Salary: RM 2800 - RM 3300



Night Shift Allowance : 30RM/Day 



KPI : 200RM to 500 RM 



 



Site: Bayan Lepas, Penang



Start Date: Immediate Joiner

Role

Manager-Technical

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Peninah Kimani

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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