Content Moderator - (Mandarin Speaker)

Gratitude Inc

1620 Views

15 hours ago

0-1 Year(s)

RM 2 - RM 3 Thousand p.m

Kuala Lumpur

Job Description

Key Skills

Mandarin Freshers Excellent verbal Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Graduate freshers Excellent Communication

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Role: Content Moderator - Mandarin Speaker

Qualification Graduate / Undergraduate / SPM

Age 18+years

Mandarin

Experience Fresh graduates or

SPM with 1 year customer service or content review related experience

Call center or

Content moderation

Special Training (if Any) NA (Non-Applicable)

Knowledge Experience or knowledge

in social media

Skills & Ability

▪ Excellent written and verbal communication skills in English

▪ Strong problem-solving skills and demonstrated multitask capabilities and

ambiguity

▪ Flexible

▪ Ability to handle high volumes during promotions and peak seasons

▪ Teamwork

▪ Resilience

Interview Rounds

▪ Screening as per the profile doc

▪ Competency Based Interview (CBI) – Recruiter Interview and Screening

▪ Language Verification / Operations Round of Interview

Background Verification

▪ Standard Company BGV

World Compliance Checks/ Global Sanction

- Criminality Check

- Global Sanctions

Salary: RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

Site: Bayan Lepas, Penang

Start Date: Immediate Joiner

Role

Content Moderator

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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