CSR - English and Bahasa Bilingual

Gratitude Inc

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15 hours ago

0-1 Year(s)

RM 18 - RM 20 Thousand p.m

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Job Description

Key Skills

Call Center

128 candidate(s) have already applied for this Job. Apply now

key skills

Customer Service

Bahasa

english

Location

Johor Bahru

Salary :- RM 1900- RM 2100/Depending on project and candidate ability

Night Shift Allowance:- 300*

Location:-Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia

Job Description:

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA.

To be successful in this role, the candidates will need to have:

Good communication skills (Based on project language requirements).

SPM leavers who are interested to start their career in a call center are also encouraged to apply – Full Training Provided.

Candidate are required to work on rotational shifts. Will be given 1 day off in a week.

Working experience in the service industry will be an added advantage for this position.

How this career will benefit the candidates:

Career Path: Candidate will have the opportunity to climb the corporate ladder to a managerial role in the future

English Training – We provide English trainings to Aegis employees who would like to improve their communication & business writing skills.

Additional benefits - Shift allowances, Performance incentives and Overtime claims.

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

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