Customer Relation Executive (Hindi Speaker) Jobs in Kuala Lumpur
Gratitude IncCustomer Relation Executive (Hindi Speaker) Jobs in Kuala Lumpur
Job Description
Key Skills
164 candidate(s) have already applied for this Job. Apply now
Customer Relation Executive (Hindi Speaker) Jobs in Kuala Lumpur
Requirements
-
Fluent in HINDI, both written and verbal communication skills.
- Proficient in English (spoken and written) is a plus.
- Previous experience in customer service or related roles is preferred.
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities with a customer-oriented approach.
- Detail-oriented and able to multitask effectively.
Responsibility
-
Manage incoming customer inquiries via phone promptly and professionally.
- Provide accurate information about our products and services to customers.
- Resolve customer complaints and ensure a high level of customer satisfaction.
- Collaborate with other teams to ensure customer issues are addressed and resolved efficiently.
- Maintain customer databases and update customer records accurately.
- Proactively identify opportunities to upsell or cross-sell products and services to customers.
- Conduct customer satisfaction surveys and provide feedback to management for continuous improvement.
Benefits
- Competitive salary package with performance commission up to MYR 8K.
- Comprehensive training and development opportunities to enhance your skills.
- Friendly and supportive work environment that values teamwork and collaboration.
- Opportunities for career growth and advancement within the organization.
- Medical and health insurance coverage.
- Annual leave and public holiday entitlements.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Assembly Technician
Gratitude Inc2 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
Customer Service - Mandarin/Cantonese +Eng (HealthCare)
Gratitude Inc0 - 1 Year(s)
RM 4 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2.18 - RM 2.58 Thousand p.m
Selangor, Malaysia
1 - 15 Year(s)
RM 5 - RM 12 Thousand p.m
Kuala Lumpur, Malaysia
French Speaking Sales Agents needed in Kuala Lumpur
Gratitude Inc1 - 4 Year(s)
RM 9 - RM 10 Thousand p.m
Kuala Lumpur, Malaysia
Sales Executive
Gratitude Inc2 - 3 Year(s)
RM 6 - RM 9 Thousand p.m
Selangor, Malaysia
Customer service representative
Gratitude Inc0 - 1 Year(s)
RM 5 - RM 7 Thousand p.m
George Town, Malaysia
2 - 25 Year(s)
RM 2 - RM 3 Thousand p.m
Johor, Malaysia
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
Well Paying Sales Associates in Kuala Lumpur
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia