Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
Be the first to apply for this job. Apply now
Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: English Speaking (Read, Write & Speak)
Salary - 2100 MYR Basic + Allowance 700 MYR
Location - Johor Bahru
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write)
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Bahasa Tech Support Jobs in Johor Bahru-Top BPO
Gratitude Inc1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
Mandarin-Speaking Call Centre Agent
Gratitude Inc1 - 3 Year(s)
2 - 3 Thousand p.m
Pulau Pinang, Malaysia
Content Moderator- Mandarin Speaker in a top BPO
Gratitude Inc1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
0 - 1 Year(s)
2 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Telemarketing Executive - Tagalog Speaking (Based in Thailand)
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia
Khmer Speaking Jobs in Penang
Gratitude Inc1 - 15 Year(s)
Confidential
Pulau Pinang, Malaysia
Team Leader Jobs in Kuala Lumpur
Gratitude Inc2 - 15 Year(s)
6 - 12 Thousand p.m
Kuala Lumpur, Malaysia
2 - 3 Year(s)
5 - 7 Thousand p.m
Putrajaya, Malaysia
1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
Travel Center Executive
Gratitude Inc0 - 1 Year(s)
2 - 4 Thousand p.m
Selangor, Malaysia