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Customer Service Executive - Bahasa

Gratitude Inc
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22 hours ago

Customer Service Executive - Bahasa

1-6 Year(s)
Johor (Ayer Baloi, Ayer Hitam, Ayer Tawar, Bandar Penawar, Bandar Tenggara)
Johor (Ayer Baloi, Ayer Hitam, Ayer Tawar, Bandar Penawar, Bandar Tenggara)

Job Description

Key Skills

Customer Service Bahasa

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Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

Working Shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends) 

Salary: 1900 MYR Basic + Allowance 700 MYR

Working days: 6

Shuttle service provided: Yes

Typing Score:Typing Speed 25, Accuracy 100%, Net Speed 25  

Location: Johor Bahru 



Qualifications:



Education: Completed with SPM, UEC, ICGSE certificate  

Language: Bahasa & English (Read, Write & Speak)

Job Description: 



 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

 

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Zabron Mwangi

Recruiter - Gratitude Inc

NA, kenya

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