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Customer Service Executive (Cantonese + Chinese + English Speaker)

Gratitude Inc
1220 Views
17 hours ago

Customer Service Executive (Cantonese + Chinese + English Speaker)

0-1 Year(s)
RM 3 - RM 4 Thousand p.m
Johor (Johor Bahru)
Johor (Johor Bahru)

Job Description

Key Skills

Cantonese english SLA Requirements chinese

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Project: Data Centre (Networking)

Location: Johor Bahru

Contract Period: 12 months

Working Days: 5 days

Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)



Language Proficiency: Chinese , Cantonese & English

Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.



Salary Package:

•    Basic Salary (RM): 3,400.00

•    Night Shift Allowance: 300

•    Key Performance Indicator (KPI): 400



Public Holiday Rate: Yes

Overtime: *If Require

Training Provided: Yes

Shuttle Services Provided : Yes



Job Descriptions:

•    Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

•    Exceeding customer expectation in terms of customer service & accurate information.

•    Working in a team to achieve the required KPI elements and SLA.



 

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Taiwo Olajide

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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