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Customer service Executive- English or Bahaha

Gratitude Inc
775 Views
2 months ago

Customer service Executive- English or Bahaha

1-5 Year(s)
Johor (Ayer Baloi, Ayer Hitam, Ayer Tawar, Bandar Penawar, Bandar Tenggara)
Johor (Ayer Baloi, Ayer Hitam, Ayer Tawar, Bandar Penawar, Bandar Tenggara)

Job Description

Key Skills

Customer Service

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Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)



Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: English Speaking (Read, Write & Speak)



Salary - 2100 MYR Basic + Allowance 700 MYR



Language Bahaha 



Salary RM 1900 basic + 700 RM allowance 



 





Location - Johor Bahru 



Job Description: 

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 

-Proficiency in English Communication (Speak, Read, Write)                                                                     

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products. 

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 



Working days- 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift - 24 Hours Rotational

(Compulsory working on Public Holidays and Weekends) 

Interview mode- Walk in / Online

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Functional Area

Any Other

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MyGlit Jobs |  Jobs |   Customer service Executive- English or Bahaha in Mumbai & Delhi

Joshua Ibewuike

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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