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Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong

Gratitude Inc
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18 hours ago

Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong

0-1 Year(s)
RM 3 - RM 4 Thousand p.m
Johor (Johor Bahru)
Johor (Johor Bahru)

Job Description

Key Skills

Customer Service BPO Skills

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Description / Requirements



Job Title: Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong



Work shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)



Working days: 6



Location: Johor Bahru (Onsite)



Shuttle service provided: Yes



Salary: 3,200 MYR Basic + 1,000 MYR Allowance



Qualifications:



Qualifications: 18 years old, completed with SPM, UEC, and IGCSE certificates.



Language Proficiency: Traditional Mandarin, Cantonese & English



Job Description:



-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products



-Exceeding customer expectation in terms of customer service & accurate information.



-Working in a team to achieve the required KPI elements and SLA.



-Proficient in computer typing skills



-Ability to handle multiple tasks in a fast-paced environment.



-Good computer literacy



 

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Recruiter profile

Elizabeth Njoki

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

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