Customer Service Executive (Mandarin/Cantonese)
Gratitude IncCustomer Service Executive (Mandarin/Cantonese)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Training Period : 1 month
Basic Salary (RM)
*** Traditional Mandarin & English***: 3,000
Mandarin, Cantonese & English r: 2,100
Key Performance Indicator (KPI)- 400
Night Shift Allowance- 300
Overtime- If require
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Hiring For Japanese Operations Manager in Kuala Lumpur
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Selangor, Malaysia
Sales Admin Jobs in Balakong Malaysia
Gratitude Inc0 - 3 Year(s)
RM 10 - RM 25 Thousand p.m
Kampong Baharu Balakong, Malaysia
3 - 4 Year(s)
RM 5 - RM 9 Thousand p.m
Selangor, Malaysia
Purchasing Manager
Gratitude Inc6 - 10 Year(s)
RM 5 - RM 8 Thousand p.m
Kuala Lumpur, Malaysia
Team Leader - Malaysian Thai Speaker
Gratitude Inc3 - 4 Year(s)
RM 7 - RM 8 Thousand p.m
Kuala Lumpur, Malaysia
Welding Technician (MIG)
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Kuala Lumpur, Malaysia
Finance Associates - Mandarin Speakers for Top BPO
Gratitude Inc1 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Operations Manager - Native Japanese
Gratitude Inc4 - 12 Year(s)
RM 14 - RM 18 Thousand p.m
Kuala Lumpur, Malaysia
3 - 5 Year(s)
RM 3 - RM 9 Thousand p.m
Selangor, Malaysia
Data Engineer
Gratitude Inc3 - 5 Year(s)
RM 4 - RM 6 Thousand p.m
Johor, Malaysia