Customer Service—Korean Speakers
Gratitude Inc
334 Views
1 year ago
Customer Service—Korean Speakers
0-50 Year(s)
NA
NA
Job Description
Key Skills
Customer Relations
Customer Service
Customer Management
customer service analyst
Customer oriented
Customer service advisor
Customer Acquisition
Customer Engagement
Korean Language
Customer Care
customer success
customer support
Customer Service Manager
Customer Service Assistant Manager
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- Bachelor’s Degree or at least a Diploma or equivalent in any discipline.
- Fluent in Korean Language proficiency (reading, writing, speaking, and aural comprehension)
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations
- Customer Service orientation.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
- Freshers or Experienced Korean speakers can apply
Role
Any Other
Timings
Flexible (Permanent)
Industry
Telecom / ISP
Work Mode
NA
Process
Voice
Functional Area
Any Other
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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