Customer Service native Japanese
Gratitude IncCustomer Service native Japanese
Job Description
Key Skills
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Vacancy: *Native Japanese- Customer Service*
Location: Cyber Jaya, Malaysia.
Salary Max: RM10,000
Process: Travel Account (Aviation)
Language: Japanese + English
Headcounts: 28
Joining Date: ASAP or with Notice period
Work hour : Rotational shift.
*Education: Diploma and Bachelor 's degree plus at least 6 months Customer Service experience*
*Role & Responsibilities:*
- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
*NOTE: The paperwork and relocation expenses will be handled by the company*
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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