Customer Success Specialist - Mandarin
Gratitude IncCustomer Success Specialist - Mandarin
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality
Responsibilities
Ensure all communication is handled professionally and promptly but with a human touch across all channels
Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
Meet targets and requirements set by the client and management.
Appropriate knowledge and information shared by the client and management team.
Take the extra mile to engage with consumers
Site: ***Georgetown OR Bayan Lepas OR KL***
Salary: RM 2800- RM 3300
Georgetown
RM 2800 - RM 3300
Mon - Fri | 9am - 10pm
Sat- Sun | 9am - 6pm
PENANG
RM 2800 - RM 3300
Night Shift Allowance : 30RM/Day
KPI : 200RM to 500 RM
24 *7 Rotational Shift
PENANG
RM 2800 - RM 3300
11am - 8pm
2pm - 11pm
KL
RM 3000 - RM 3900
Language allowance :300 RM
Night Shift Allowance : 30 RM
24 *7 Rotational Shift
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 4 Year(s)
Confidential
Johor, Malaysia
Operations Manager
Gratitude Inc3 - 5 Year(s)
RM 14 - RM 16 Thousand p.m
Selangor, Malaysia
Senior Tester
Gratitude Inc5 - 6 Year(s)
RM 6 - RM 6.5 Thousand p.m
Kuala Lumpur, Malaysia
Associate 3A/ level -Local Malaysian MANDARIN Speaker
Gratitude Inc3 - 4 Year(s)
RM 4 - RM 6 Thousand p.m
Kuala Lumpur, Malaysia
Training Manager ( Native japansese ) for a Top BPO
Gratitude Inc1 - 3 Year(s)
Confidential
Pulau Pinang, Malaysia
Cloud security Manager ( Native japanese )
Gratitude Inc1 - 4 Year(s)
Confidential
Pulau Pinang, Malaysia
3 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Mandarin + English B2B sales Agent
Gratitude Inc2 - 7 Year(s)
RM 3 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For English Speakers in Petaling Jaya
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Selangor, Malaysia
Customer Service Executive - ASAP Joining
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia