Customer Sucess specialist - Native Taiwanese
Gratitude IncCustomer Sucess specialist - Native Taiwanese
Job Description
Key Skills
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Job Title: Customer Success Specialist – Native Taiwanese Location: George Town.
Bachelor’s Degree or at least Diploma or equivalent in any discipline. Minimum 6months to 1 year experience in call centre Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension) Ability to handle queries and objections in a professional manner. Passionate about communication and interacting with people is key to success in this role. Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations. Customer Service orientation. Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Freshers or Experienced Taiwanese resources With good English Level B2 Salary Ranging from MYR 5.5k-7k with 600 Housing Allowance. Flight ticket + 1 week hotel stay
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
Telecom / ISP
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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