Hiring For Customer Service Specialist ( Live Chat & WFH) in Johor
Gratitude IncHiring For Customer Service Specialist ( Live Chat & WFH) in Johor
Job Description
Key Skills
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Hiring For Customer Service Specialist ( Live Chat & WFH) in Johor
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Description -
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Your Benefits
- Wellness Benefits
- Outpatient Claims for you and your dependents
- Attendance Bonus
- Public Holidays Entitlement (All Federal & State Holidays)
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So what will you be doing?
- Managing, monitoring and maintaining company databases.
- Making requested changes, updates and modifications to database structure and data.
- Ensuring Databases is up to date.
- Managing integrity of database.
- Create and manage database reports, visualisations, and dashboards.
- Create automation for repeating database tasks.
- Merging old databases into new ones.
- Backing up and restoring data to prevent data loses.
- Collating and extracting data when requested.
- Liaising with different department and PIC to provide data.
- Creating automation processes using Google Sheet formulas.
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We do have a few job requirements that we will love to be upfront with you,
- Proficient in English & Mandarin (to liaise coworkers who can only speak mandarin).
- Good administrative and computer literacy skills.
- Detail-oriented and have strong time management skills.
- Strong analytical and problem-solving skills to troubleshoot and optimize database performance with Google Sheet formulas.
- Tech savvy will be an added advantage, not compulsory.
- Able to start work immediately or with short notice is preferred.
- Career Progression Opportunities
- Excellence Awards to recognize employees' performance
- Employee Referral Scheme
Apply Now For Hiring For Customer Service Specialist ( Live Chat & WFH) in Johor
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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