Hiring For Quality Analyst (Native Korean) - BPO Industry in Petaling Jaya
Gratitude IncHiring For Quality Analyst (Native Korean) - BPO Industry in Petaling Jaya
Job Description
Key Skills
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Hiring For Quality Analyst (Native Korean) - BPO Industry in Petaling Jaya
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Description -
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- Identify and remedy defects within the production process
- Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
- Ensure end to end quality target is met.
- Perform audits for all the transactions done.
- Perform coaching sessions for bottom performers
Requirements and skills:
- Language required: Native Korean and English
- Proven work experience as a Quality Analyst or similar role
- Experience in quality inspection, auditing and testing
- Excellent communication skills, both written and verbal
- Good skills in MS Excel
- Strong analytical and problem-solving skills
- Meticulous attention to detail
Apply Now Hiring For Quality Analyst (Native Korean) - BPO Industry in Petaling Jaya
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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