Mandarin Sales (4 months Contractual) - Temp position
Gratitude IncMandarin Sales (4 months Contractual) - Temp position
Job Description
Key Skills
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Designation - Sales, Teammate Sales
Project - Food Delivery Service
Job type - 4 months contract
Headcount - 40 each month till March
Start date - 2nd Jan 2025
Work schedule - 2nd Jan Day shift only (10-10), 5 days per week (off day not guaranteed weekend), 8 working hour+1 hour lunch break per day
Language - Mandarin
Nationality - Malaysian
Location - Damansara Utama
- Malaysian that can speak in Mandarin, as staff will support Taiwan Market
-Must be able to type in traditional mandarin
-Must commit to 4 months contract
-NO WORK-FROM-HOME option provided
-Please have the candidates complete our assesments attached
Basic: RM 4000 - 4500
1 month salary equivalent of bonus will be given if completes all 4 months contract period
Free meal per day
Key responsibilities
Provide world-class service to clients with a focus on accuracy, efficiency, and respect.
Ensure all interactions (calls, emails, live chats) meet the highest customer satisfaction standards.
Handle customer inquiries, troubleshoot issues, and resolve complaints professionally.
Filter content from the client’s website and perform basic troubleshooting techniques.
Route calls to appropriate resources and escalate priority issues when needed.
Document all customer interactions following standard operating procedures.
Meet/exceed client-mandated performance metrics.
Consistently improve performance according to a continuous improvement model.
Maintain confidentiality of all internal and external passwords and login credentials.
Adhere to client policies and procedures.
Keep up-to-date with company policies and procedures for the functional area.
Participate in all required internal and external training and seminars.
Provide feedback to management on possible issues or areas for improvement.
Perform any other duties assigned by management.
Role
Any Other
Timings
Night Shift (Contract To Hire)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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