Native japanese for a top BPO in malaysia.
Gratitude IncNative japanese for a top BPO in malaysia.
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
• Support customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
• Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
• Maintains and improves quality of service by sharing suggestions and recommendations.
• Keeps job knowledge and skills up to date by attending training and continuously learning.
• Meets all key performance indicators set by the company and client.
• Adheres to the policies and procedures set by the company and client.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Data Entry / Operations Executive | Banking
Gratitude Inc1 - 3 Year(s)
RM 3 - RM 4 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Mandarin Content Moderator in Bayan Lepas
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Pulau Pinang, Malaysia
Cloud security Manager ( Native japanese )
Gratitude Inc1 - 4 Year(s)
Confidential
Pulau Pinang, Malaysia
Automation Developer (.NET)
Gratitude Inc3 - 4 Year(s)
RM 80 - RM 1 Lacs p.m
Kuala Lumpur, Malaysia
Customer Success Specialist - Native Taiwanese
Gratitude Inc0 - 1 Year(s)
Confidential
George Town, Malaysia
Sales Representative
Gratitude Inc1 - 3 Year(s)
Confidential
Selangor, Malaysia
Hiring For Bahasa Customer Service in Changloon
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Kedah, Malaysia
Associate – Interpretation Support -(Cantonese/English)
Gratitude Inc0 - 5 Year(s)
Confidential
Selangor, Malaysia
Travel Center Executive (Mandarin & Cantonese)
Gratitude Inc0 - 7 Year(s)
Confidential
Selangor, Malaysia
Customer Service - Mandarin/Cantonese +Eng (HealthCare)
Gratitude Inc0 - 1 Year(s)
RM 4 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia