Team Leader- Mandarin Speakers in a Top BPO

Gratitude Inc

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1 month ago

Team Leader- Mandarin Speakers in a Top BPO

1-15 Year(s)

6 - 7 Thousand p.m

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Job Description

Key Skills

Customer Service Japanese language Mandarin Cantonese Thai Korean Language

195 candidate(s) have already applied for this Job. Apply now

Job Scope and Qualifications

Bachelor’s degree or equivalent diploma.

• Dynamic leader with experience and passion for managing large and diverse teams across multiple

workflows in a fast-paced environment, able to deal with rapid change and ambiguity.

• Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL)

• Advantage: Proficient with Microsoft Excel and Adobe

Team Lead Experience must have min of 1 year

Team Leader – Mandarin

Open to Local Malaysian.

Minimum bilingual requirements - Able to read & understand Mandarin with basic English is mandatory.

Working hours – Monday to Friday (9am to 6pm)

Working in BPO/Call Centre is an added advantage.

2– 3 years of experience in freight forwarding is a must.

Able to work in Petaling Jaya.

1 headcount required.

Please refer to the attached JD

Location: Kelana Centre Point, Selangor

Salary: 6500 MYR max

You can also Whatsapp us at +601123062671 for more Details

Role

Team Leader -(NonTechnical)

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

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