Telemarketer (Portuguese)
Gratitude IncTelemarketer (Portuguese)
Job Description
Key Skills
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Position Title: Telemarketer (Portuguese)
Qualification: Graduate
Employment Type: Full Time; 24/7 Rotational Shift
Location: Cyberjaya, Malaysia
Experience: 1 year experience in telemarketing
Salary: RM 8000 - RM 8500 basic + RM 500 KPI Allowance
Responsibilities:
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements and skills
- 1 year proven experience as telemarketer
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English and Portuguese
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
Mode of Application:
Interested and qualified candidates should send their CV to: sabiodun@fmragency.com with "job role" as the subject of the mail.
Only shortlisted candidates will be contacted.
Kindly refer!
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
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