TL Native Japanese Only - Thailand
Gratitude IncTL Native Japanese Only - Thailand
Job Description
Key Skills
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JD - Team Leader
Responsibilities:
o Provide mentorship, guidance and career development to members of your team
o Lead a high-performing team through an exciting transition to build problem solving,
critical thinking, analytical and technical capabilities which will enable the
department to develop deeper, more scalable solutions
o Team management responsibilities for a market team, whilst also serving as a cross-
functional and a global liaison in developed areas of expertise
o Establish team goals and work with direct reports on strategies for executing,
measuring progress and sharing results
o Deliver projects involving quantitative analysis, industry research, and strategy
development, working directly with global cross-functional teams to problem solve
analytical approaches and develop solutions
o Identify actionable insights, suggest recommendations, and influence team strategy
through effective communication
o Advocate for users within their market, partnering with global and cross-functional
teams to develop global solutions
Minimum requirements:
o Bachelor Degree preferred
o Significant experience in a complex fast paced environment
o Minimum 2 years of prior relevant people management experience
o Strategic thinker with strong analytical and creative problem-solving skills
o Excellent written and verbal communication skills
o Passion for ensuring an excellent user experience
Salary Offer - *90,000 + 120,000 THB
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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