Telemarketing Executive - Tagalog Speaking (Based in Thailand)

Teleperformance

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2 months ago

Telemarketing Executive - Tagalog Speaking (Based in Thailand)

1-2 Year(s)

3 - 4 Thousand p.m

Pulau Pinang (Bayan Lepas)

Job Description

Key Skills

Telemarketing

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Job Details

· Location: Bangkok, Thailand

· Shift: 9:00am to 18:00 pm (Monday to Friday)

Who is Teleperformance Thailand?

Teleperformance Thailand support local economies by engaging them with an ever-evolving digital world. Teleperformance in Thailand, we are focused on designing and delivering advanced business solutions for global BPO clients. Teleperformance is committed to replicating models of global success, deepening ties with existing clients, and propelling Teleperformance in Thailand as a multilingual and multicultural hub.

Responsibilities

Contact potential guests by telephone to sell a discounted holiday package.

Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.

Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.

Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.

Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.

Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.

Qualifications:

Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.

Previous telemarketing service experience preferred.

Ability to work as a team player, in a personable and positive manner.

Ability to work quickly and accurately in a high-volume environment. Able to perform well under deadlines and respond well to an environment of constant change.

Fluent in Tagalog and English/other languages beneficial as well.

Role

Telemarketer

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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