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Hiring for Customer Service Executive | Immediate Hiring in Kuala Lumpur

TRANSCOSMOS MALAYSIA SDN. BHD.
2409 Views
2 months ago

Hiring for Customer Service Executive | Immediate Hiring in Kuala Lumpur

1-15 Year(s)
10 - 50 Thousand p.m
Kuala Lumpur (Kuala Lumpur)
Kuala Lumpur (Kuala Lumpur)

Job Description

Key Skills

Customer Service

430 candidate(s) have already applied for this Job. Apply now

Hiring for Customer Service Executive | Immediate Hiring in Kuala Lumpur



 



 



Roles & Responsibilities




  • Delivering excellent customer service to customer via phone (inbound). This may be extended to other channels (email, live chat, social media) based on your skills.

  • Providing accurate information on products and services to customer.

  • Consistently meeting individual and team KPIS and goals

  • Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.



Job Requirements




  • Must possess at least an SPM, Diploma, Bachelor’s Degree or higher, in any fields

  • Fresh graduates are encourage to apply

  • Good command in spoken -Mandarin is an additional advantage

  • Abilities to read and write simplified and tranditional Mandarin are additional advantage

  • Good command in English & Bahasa Malaysia in both spoken and written

  • Proper phone etiquette with excellent interpersonal and active listening skills

  • Resourceful, proactive and able to work independently

  • Fast learner with good analytical thinking and problem solving skills

  • Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs

  • Able to work on public holidays and weekends (based on business needs)



Additional Information:




  • Multiple contract positions available

  • One (1) year renewable contract.

  • Fresh graduates are encourage to apply

  • No work experience required

  • Career advancement opportunity



Benefits:




  • Strategic Working Location – Walking distance from public transportation hub

  • Various mode of public transportation available (LRT, MRT, KTM, Monorail)

  • Annual Leave

  • Panel Clinic coverage

  • EPF, SOCSO & EIS Contribution

  • 5 days works + 2 days off

  • Additional allowance for those who can read, write and speak Mandarin

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Hiring for Customer Service Executive | Immediate Hiring in Kuala Lumpur in Mumbai & Delhi

Saurabh Karangutkar

Recruiter - TRANSCOSMOS MALAYSIA SDN. BHD.

NA, india

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500+ Posts

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