We are lookinf for a Sr. Underwriting Manager to join and manage the credit underwriting operations of the consumer loans portfolio. The successful candidate will be a thought leader who can help build a best in class underwriting program. In this role, the candidate will drive credit policy changes and procedures related to underwriting operations, as well as manage a team of credit analysts responsible for manually reviewing and making credit decisions based on the customer’s financials and credit worthiness.

The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key

stakeholders. This is a management role directly managing a team of Credit Analysts; demonstrated success managing a team is a must.

Key job responsibilities

The primary responsibilities of this role include, but are not limited to:

• Manage day-to-day operations for the Credit Operations team, which

includes direct management of Credit Analysts responsible for daily

processes

• Coach and mentor Credit Analysts on policy, procedures and functional

initiatives, and scale underwriting operations team

• Assist in defining policies and product features to support automated and

manual credit decisioning and monitoring

•  Establish, constantly improve, and be a thought leader for a credit

adjudication and performance monitoring platform

•  Develop processes, mechanisms and Standard Operating Procedures (SOPs)

to grow efficiently and in a scalable way

•  Review complex credit decisions that require manual reviews or exceptions


• Identify, monitor and communicate the right metrics to measure process

quality, decision quality and team productivity

• Participate in program operations, partner with product managers and

contribute to team-wide improvement goals

• Own relationships with Sales and Business operations to ensure balance

between customer needs and prudent risk management

QUALIFICATION

QUALIFICATIONS

•  Demonstrated experience of consumer loans underwriting using financial

statements, bank statements or credit information

• Experience in managing, implementing and executing an operations and

underwriting program for a large, complex, national portfolio

• Interpersonal skills including written and oral communication skills

necessary to build relationships and positively influence decision making.

• Experience managing and developing a global team


•  Experience managing complex projects with multiple stakeholders,

including sales

•  Analytical and problem-solving skills, including the ability to recognize non-

obvious patterns

• High attention to detail and desire to roll up sleeves and solve problems at

root cause

• Effective time management, prioritization, and organizational skills


• Growth potential to develop as a senior executive


• Bachelor’s degree or equivalent is required


•  Experience in finance or banking