Quality Analyst
Gratitude IncQuality Analyst
Job Description
Key Skills
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Location - Mumbai
▫Process - O2 Voice
▫Exp - 2-5 Years of experience in the UK Voice Quality Management
▫Qualification -Graduate
▫Joining Immediate
▫Ctc - 7.5 TCC
▫Shift - Rotational shifts
▫️Rounds - HR - BOE - Ops
Role
Quality Assurance/Quality Control Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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