Customer Support Representative

Gratitude Inc

749 Views

3 years ago

Customer Support Representative

1-4 Year(s)

₹ 2 - ₹ 6 Thousand p.a

Delhi, Mumbai, Thane

Job Description

Key Skills

Banking Communication Listening Problem solver BPO Voice Process

1 candidate(s) have already applied for this Job. Apply now

‼️ We are Hiring ‼️ Top Company ‼️

(Customer Service Representative)

📍Work location: Mumbai and Delhi

📍Job type: Banking Customer Service

Shifts: Rotational Shifts (5 Days Working)

Process: U.S BANKING VOICE PROCESS

Eligibility:

✔️Graduates with 9 months International BPO Voice

Experience

✔️Undergrads with 18 months International BPO Voice

Experience

✔️Excellent Communication is a must

✔️Experience Letters are mandatory from all the Organizations

📍Work arrangement: Work from office

Roles & Responsibilities

✔️You'll provide customer support for India's largest bank.

✔️You'll handle customer support voice calls related to banking queries.

✔️You'll assist customers with questions about their bank accounts and other banking-related queries.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

HR Helpdesk Agent | Location : Bangalore/Mumbai

Gratitude Inc

1 - 6 Year(s)

International voice Process Service Level Agreements, Contracts Typing speed of 30 wpm with 100% accuracy

Confidential

Bengaluru, India

Details

CSA -Domain Utilities -Kolkata

Gratitude Inc

1 - 9 Year(s)

Stakeholder Management Utilities Process Knowledge of MS Office – Excel, PowerPoint, Word

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

Details

PROCUREMENT OPERATIONS - RUSSIAN

Gratitude Inc

1 - 4 Year(s)

Proficient in MS Office Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

₹ 50 - ₹ 54 Thousand p.m

Hyderabad, India

Details

Enterprise Service Delivery Manager (Telecom – B2B)

Gratitude Inc

6 - 8 Year(s)

Strong background in Lead-to-Activate, order fulfilment, customer delivery and service activation operations. Experience managing standard, complex, multi-site and strategic enterprise customer deliveries. Proven ability to coordinate across sales, presales, engineering, planning, suppliers, field teams, billing and support functions.

Confidential

Chennai, India

Details

General Ledger (RTR)-Finance Payroll Admin

Gratitude Inc

2 - 5 Year(s)

Process Improvement ms excel payroll accounting

Confidential

Gurugram, India

Details

Language interpreter English+ Punjabi

Gratitude Inc

1 - 2 Year(s)

english CSR punjabi

Confidential

Noida, India

Details

Medical Reviewer

Gratitude Inc

2 - 20 Year(s)

COMPUTER SKILL clinical experience Medical background

Confidential

Mumbai, India

Details

OTC (Order-to-Cash) Analyst

Gratitude Inc

3 - 8 Year(s)

Access Platform Automation Customer Service

₹ 50 - ₹ 75 Thousand p.m

Chennai, India

Details

Accounts Receivable (AR) Collections Associate

Gratitude Inc

1 - 5 Year(s)

Oracle SAP ms excel

Confidential

Gurugram, India

Details

CSR voice -Hyderabad

Gratitude Inc

1 - 17 Year(s)

Analytical Skills BPO Voice Process BPO Operations

₹ 50 - ₹ 55 Thousand p.m

Hyderabad, India

Details