COGNIZANT COMPANY -CSR Healthcare account
Job Description
Key Skills
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CSR-Healthcare
Bachelor’s Degree in Health Care Studies (Pharmacy, Medicine/Alternative Medicine, Nursing and Life Sciences)
Minimum of 3 months relevant experience
Knowledge with clinical terms and pharmacovigilance is a plus
Strong communication skills
Willingness to work onsite in Taguig
Salary: 25k-33k package
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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