CRM Lead
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
• Bachelor’s degree
• Strong industry and product knowledge in Microsoft Dynamics CRM 365
• Good understanding of OO (Object Oriented) programming.
• Excellent knowledge of SOA based architecture REST/SOAP.
• Proficiency in C#, .Html ,jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming.
• Good understanding of SSRS and CRM Reports
• Good understanding of integrations with Dynamics CRM
• Azure tools and technologies
• Power platform exposure is a must have with strong experience in power automate, canvas app/Model driven apps
Good to Have:
• MS Dynamics CE experience (Certifications a plus).
• Experience designing and implementing systems that integrate with .NET application’s API.
• Proficiency in ASP.net MVC framework and techniques.
• Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, MVC.
• Not a job hopper
• Must not be a present or former employee of Wipro
Responsibilities:
• Design and develop systems to support business and technical requirements in CRM platform
• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform
• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365
• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365
• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.
• Experience in Agile development experience.
• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.
• Must have strong communication skills and be comfortable in liaising with client stakeholders
• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore
• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines.
Role
Lead Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Monitoring, Observability & Event Management Architect
Gratitude Inc5 - 7 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
CSR -Healthcare Account -Alldigitech Company
Gratitude Inc0 - 17 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
BFSI and TRAVEL/HOSPITALITY
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
Director Consulting Expert - ERP
Gratitude Inc8 - 14 Year(s)
Confidential
Manila, Philippines
HR Service Now App
Gratitude Inc5 - 6 Year(s)
₱ 120 - ₱ 130K p.m
Manila, Philippines
10 - 15 Year(s)
Confidential
Manila, Philippines
Customer service representative (banking)
Gratitude Inc0 - 1 Year(s)
₱ 18 - ₱ 25K p.m
Manila, Philippines
WNS ALABANG :- Account: ALM LBR
Gratitude Inc2 - 16 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Training & Quality Manager( IT As A Service)
Gratitude Inc3 - 7 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines

