Customer Service Representative | BPO | Up to 30k joining bonus

Gratitude Inc

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6 months ago

Customer Service Representative | BPO | Up to 30k joining bonus

1-5 Year(s)

₱ 15 - ₱ 25K p.m

Manila (Cubao Quezon City)

Job Description

Key Skills

Customer Service BPO industry BPO Call center good communication skills

1 candidate(s) have already applied for this Job. Apply now

We are urgently hiring Customer Service Representatives (CSRs) for our on-site operations in Cubao. This is an excellent opportunity for fresh graduates or experienced BPO professionals looking for immediate placement with a competitive salary package, ₱30,000 signing bonus, and a fast-track start date.

Key Responsibilities

Handle inbound/outbound customer inquiries via phone, email, or chat
Provide accurate information, resolve issues, and ensure high customer satisfaction
Document interactions and follow standard operating procedures
Collaborate with team members to meet service level targets
Adapt to shifting schedules in a dynamic BPO environment

Qualifications

Education & Experience (must meet one of the following):

At least 1 year completed in college + 2.5 years of BPO experience, OR
College graduate (any course) + 6 months of BPO experience

Other Requirements:

Willing to work on-site in Cubao
Flexible with shifting schedules (including nights, weekends, and holidays)
Strong English communication skills (verbal and written)
Basic computer navigation and typing skills
Customer-focused with problem-solving abilities

Compensation & Benefits

Salary Range: ₱18,000 – ₱25,000 (based on experience)
Signing Bonus: ₱30,000 (payable upon regularization)
HMO, government benefits, and performance incentives
Paid training and career growth opportunities

Work Setup

100% On-site (Cubao, Quezon City)
Shifting schedule (to be discussed during interview)

Hurry now to apply!

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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