Exl Alabang -CSR dayshift account

Gratitude Inc

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1 month ago

Exl Alabang -CSR dayshift account

2-32 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience BPO/ IT {BPO

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EXL Alabang – Customer Service Representative

Lightray Account

Work Setup: Onsite

Location: Plaza E Building, Northgate Cyberzone, Filinvest, Alabang

Schedule: Day shift

Experience Required:

- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience

- High School graduate with minimum 2 years BPO voice experience

- Strong English communication skills - verbal and written

- Customer service experience preferred

Compensation and Benefits:

- Competitive salary package with allowances

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Performance-based incentives and annual appraisal

- Fixed weekends off for day shift campaigns

Requirements:

- At least 18 years old

- Computer literate with good typing speed

- Willing to work onsite in Filinvest, Alabang

- Professional and customer-oriented attitude

Hiring Process:

- Initial phone screening

- Online communication and typing assessment

- Final interview onsite at EXL Alabang

- One-day hiring process for qualified candidates

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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