Social media Executive for a Top BPO.
Gratitude IncSocial media Executive for a Top BPO.
Job Description
Key Skills
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- Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features
- Detect and understand the customer’s needs and objectives
- Knowledge on key platform features in order to connect the customer’s needs to these features
- Handle a high volume of potential clients on a daily basis through video calls, email and phone calls
- Portfolio management and prioritization with the ability to detect opportunities and follow up with the content creators over several months
Role
Sales Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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