Accounts Payable Jobs in Kolkata – P2P Helpdesk Specialist

​Accounts Payable Jobs in Kolkata – P2P Helpdesk Specialist | Up to ₹9 LPA

Looking for Accounts Payable jobs in Kolkata? We are hiring an experienced P2P Helpdesk Specialist (Accounts Payable) for an international finance and BPO operation in Kolkata.

This opportunity is ideal for professionals with 4–6 years of experience in Accounts Payable (AP) and Procure to Pay (P2P), including at least 2 years handling AP calls and vendor queries.

Salary: Up to ₹9 LPA
Location: Kolkata, West Bengal
Experience: 4–6 years
Shift: ANZ shift (starting between 2 AM and 3 AM IST)
Work arrangement: 5 days onsite

Job Overview – P2P Helpdesk Specialist

As an Accounts Payable Helpdesk Specialist, you will be responsible for managing vendor and internal stakeholder queries, resolving invoice and payment issues, and ensuring that all helpdesk tickets are handled within agreed Service Level Agreements (SLAs).

You will work closely with Accounts Payable, Procurement, Finance and Treasury teams to support smooth Procure to Pay operations.

Key Responsibilities

1. Accounts Payable Helpdesk and Ticket Management

• Serve as the first point of contact for vendor and internal Accounts Payable queries.
• Log, track and resolve queries through helpdesk or ticketing systems.
• Ensure timely resolution of tickets within defined SLA timelines.
• Handle escalations and provide regular updates to stakeholders.

2. Invoice Processing and Payment Support

• Support invoice validation, processing and posting.
• Handle invoice status and payment-related queries.
• Assist with vendor reconciliations and discrepancy resolution.
• Follow up on blocked invoices and outstanding payment issues.

3. Vendor and Stakeholder Management

• Communicate professionally with vendors through calls and emails.
• Coordinate with Procurement, Finance, Treasury and AP teams.
• Provide accurate information and timely updates on payment issues.

4. Reporting, Compliance and Process Improvement

• Follow internal policies, financial controls and audit requirements.
• Support month-end Accounts Payable activities.
• Maintain accurate documentation and reporting.
• Identify process gaps and recommend improvements.

Required Skills and Qualifications

To qualify for this Accounts Payable job in Kolkata, you should have:

• 4–6 years of experience in Accounts Payable (AP), Procure to Pay (P2P) or related finance operations.
• At least 2 years of experience handling Accounts Payable calls and working in a Subject Matter Expert (SME) capacity.
• Expert working knowledge of SAP or JD Edwards.
• Advanced Microsoft Excel skills, including IF, SUMIFS, COUNTIFS, VLOOKUP, XLOOKUP, Pivot Tables, ageing reports and data formatting.
• Good knowledge of Microsoft Word and PowerPoint.
• Excellent English communication skills (verbal and written).
• Strong analytical, organisational and documentation skills.
• Experience handling reporting, compliance and stakeholder escalations.
• Willingness to work ANZ shifts and attend the office five days a week.

Salary, Shift and Job Details

Why Consider This Opportunity?

• Competitive salary of up to ₹9 LPA.
• Opportunity to work on an international Procure to Pay account.
• Exposure to vendor management and global finance operations.
• Collaboration with AP, Procurement, Finance and Treasury teams.
• Opportunity to develop towards senior AP and team leadership positions.

Who Should Apply?

This position is particularly suitable for experienced Accounts Payable professionals, P2P specialists, AP helpdesk executives and finance operations professionals with strong SAP or JD Edwards knowledge.

If you have the required experience and are comfortable with the ANZ shift and onsite work arrangement, this could be your next career opportunity.

Apply now for the P2P Helpdesk Specialist position in Kolkata.

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