Accounts Payable Quality Team Lead – P2P / Procure-to-Pay
Job Description
Job Title : Accounts Payable Quality Team Lead – P2P / Procure-to-Pay
Job Description :
We are looking for an experienced Accounts Payable Quality Team Lead to oversee quality control operations across the end-to-end Procure-to-Pay (P2P) process. The ideal candidate will have strong knowledge of Accounts Payable operations, quality audits, root cause analysis, compliance, and continuous process improvement.
The role involves monitoring operational accuracy, ensuring adherence to SOPs and SLAs, identifying process gaps, and implementing corrective and preventive actions to improve overall service delivery.
Experience : 7–10 yrs
Location : Pune.
Required Skills :
Accounts Payable (AP) and Procure-to-Pay (P2P) Operations
Quality Assurance, Quality Control, and Process Auditing
Root Cause Analysis (RCA), 5 Whys, and Corrective Actions
SLA/KPI Management, Compliance, and SOP Adherence
SAP/ERP Systems, Microsoft Office, and Advanced Excel
Key Responsibilities :
Lead quality control operations across invoice processing, helpdesk, payments, vendor master, and travel and expense (T&E).
Conduct daily quality audits and report findings to internal and external stakeholders.
Ensure compliance with critical-to-quality parameters, SOPs, policies, and regulatory requirements.
Analyze audit findings, identify quality gaps, and implement corrective and preventive actions.
Prepare root cause analyses and 5 Whys reports for recurring errors.
Monitor SLA, KPI, turnaround time (TAT), and accuracy targets.
Identify process improvement opportunities and strengthen operational controls.
Ensure timely and accurate completion of team deliverables.
Support internal reporting, audit readiness, and stakeholder communication.
Resolve conflicts proactively and collaborate with cross-functional teams.
Qualifications :
Strong understanding of end-to-end Accounts Payable processes.
Excellent analytical, problem-solving, communication, and stakeholder management skills.
Knowledge of ERP systems, preferably SAP, and Advanced Excel
Important Points :
Ex TCS Employees can't apply.
PAN and DOB are required for profile creation.
Key Skills
6 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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