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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Spanish Language Specialist – Procurement Operations

22 Views 6 hours ago
Experience 1–4 Year(s)
₹
Salary ₹ 25 – 58 Thousand p.m
Location Hyderabad
7 candidate(s) already applied

Job Description

Job Title: Spanish Language Specialist – Procurement Operations

Location: Hyderabad, India
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Work Schedule: Flexible Shifts
Shift Timings: 5:00 PM – 2:30 AM / 10:00 PM – 7:00 AM
Employment Type: Full-Time
Education: Minimum 15 years of regular, full-time education (10+2+3)

Job Summary

We are looking for a Spanish Language Specialist to support procurement and supply chain operations in an international business environment.

The ideal candidate should have strong Spanish language proficiency, including the ability to read, understand, interpret, and communicate process-related information effectively. Basic knowledge of procurement operations, supply chain processes, Purchase Requisitions (PR), Supply Chain requests (SC), and Purchase Order (PO) processing will be an added advantage.

In this role, you will support procurement activities, handle Spanish-language requests and stakeholder communications, ensure process accuracy, meet Service Level Agreements (SLAs), and maintain compliance with established business procedures and quality standards.

Key Roles & Responsibilities

  • Provide Spanish language support for procurement and supply chain operations.

  • Read, understand, interpret, and process Spanish-language business documents and operational requests.

  • Receive and review Purchase Requisition (PR) and Supply Chain (SC) requests.

  • Perform standard validation and due diligence checks before processing requests.

  • Support Purchase Order (PO) creation and related procurement activities.

  • Ensure timely and accurate processing of procurement transactions in accordance with defined SLAs.

  • Communicate with Spanish-speaking stakeholders to clarify operational queries and resolve issues.

  • Handle customer and third-party stakeholder queries professionally.

  • Follow up on pending requests and outstanding items to ensure timely resolution.

  • Adhere to the customer escalation matrix for unresolved queries and open items.

  • Perform peer-to-peer quality checks to minimize processing errors.

  • Monitor daily, weekly, and monthly productivity and quality performance.

  • Identify opportunities for process improvements and contribute to operational efficiency.

  • Follow established Standard Operating Procedures (SOPs), training manuals, and compliance guidelines.

  • Maintain effective communication and positive working relationships with internal teams and external stakeholders.

  • Participate in weekly client calls and business discussions with local teams, whenever required.

  • Ensure compliance with applicable legal, statutory, and organizational requirements.

Required Qualifications

  • Minimum 15 years of regular, full-time education (10+2+3).

  • 1–4 years of relevant experience in procurement operations, supply chain operations, or related business processes.

  • Good Spanish language proficiency with the ability to read, understand, interpret, and communicate business-related information.

  • Basic understanding of procurement and supply chain operations.

  • Knowledge of Purchase Requisition (PR), Supply Chain (SC) requests, and Purchase Order (PO) processing.

  • Proficiency in MS Office applications.

  • Understanding of customer quality standards, productivity expectations, and SLA requirements.

  • Strong written and verbal communication skills.

  • Good analytical, organizational, and problem-solving abilities.

  • Ability to work in flexible shifts, including night shifts.

Preferred Skills

  • Spanish Language Proficiency

  • Procurement Operations

  • Supply Chain Management

  • Purchase Requisition (PR) Processing

  • Purchase Order (PO) Processing

  • Supplier/Vendor Coordination

  • MS Office

  • SLA Management

  • Process Compliance

  • Quality Assurance

  • Stakeholder Management

  • Process Improvement

Work Schedule

Candidates must be flexible to work in either of the following shifts:

  • Shift 1: 5:00 PM – 2:30 AM

  • Shift 2: 10:00 PM – 7:00 AM

Salary & Benefits

  • Salary Package: Up to ₹7 LPA.

  • Band: BPO 2.

  • Location: Hyderabad.

Important Eligibility Criteria

  • Former employees of TCS are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

  • Candidates must have completed at least 15 years of regular, full-time education.

Key Screening Questions

  1. What is your current Spanish language proficiency level?

  2. How many years of experience do you have in Spanish-language operations?

  3. How many years of experience do you have in procurement or supply chain operations?

  4. Do you have experience handling PR, SC requests, or PO processing?

  5. Are you proficient in MS Office?

  6. What is your highest educational qualification? Have you completed 15 years of regular, full-time education?

  7. What is your current and last drawn salary?

  8. What is your expected salary?

  9. Are you comfortable working in the 5:00 PM–2:30 AM or 10:00 PM–7:00 AM shifts?

  10. Are you a former employee of TCS?

Apply Now! Build your career in international procurement operations by combining your Spanish language skills with global supply chain and procurement processes.

Key Skills

5 Skills
Quality assurance Stakeholder spanish language Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Understand Customer Quality and Productivity Expectations

Role Specifications

Role
Procurement Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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