Assistant Manager – Master Data Management (ETP)

Gratitude Inc

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1 hour ago

7-10 Year(s)

Chennai

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Job Description

Key Skills

Stakeholder Management Reporting and Analytics order management HR operations Master data management Team Management, SLA Management

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Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: Up to ₹12 LPA
Job Code: 433069
Industry: HR Operations / Business Process Management (BPM)
Function: Human Resources Operations / Master Data Management
Role: HR Operations & Employee Master Data Administration

Job Summary

We are looking for an experienced Assistant Manager – Master Data Management (ETP) to manage employee master data across HR, payroll, timekeeping, and benefits systems. The role involves ensuring data accuracy, timely processing of employee lifecycle transactions, system reconciliation, and compliance with organizational policies, labor regulations, and union agreements.

The ideal candidate will have strong expertise in HR operations, payroll inputs, employee data administration, HRIS platforms, and cross-functional coordination with Payroll, Benefits, HR Business Partners, and IT teams.

Key Responsibilities

1. Employee Master Data Management

Process employee master data changes, including cost center, compensation, pay rate, union code, office location, supervisor, and job title updates.
Manage employee promotions, demotions, transfers, job changes, and primary job number changes across locations.
Ensure all union-related changes are communicated to the Benefits team.

2. Employee Lifecycle Management

Review and process new hire records, promotion validations, employee reactivations, and status changes.
Manage Leave of Absence (LOA), return-from-leave transactions, Return of Equity (ROE), and employee terminations.
Maintain subcontractor records and process personal action requests accurately.

3. Data Reconciliation and Reporting

Prepare and analyze data fallout reports between ADX, WinTeam, and LISA systems, as applicable.
Investigate discrepancies, perform manual data corrections, and ensure accurate data synchronization.
Reconcile HR, payroll, and benefits data to minimize downstream processing issues.

4. Compliance and Data Audits

Conduct anniversary bonus reviews, pay rate audits, and job data validations.
Review benefits-impacting changes related to union code updates.
Ensure compliance with labor laws, union agreements, internal policies, and data governance standards.

5. Employee Information Maintenance

Process changes to employee addresses, email addresses, phone numbers, and banking or direct deposit details.
Validate and update Social Insurance Number (SIN) information in accordance with established procedures.
Maintain confidentiality and integrity of sensitive employee information.

6. IT and Cross-Functional Coordination

Raise and track IT service tickets for employee information updates and system access dependencies.
Collaborate with Payroll, Benefits, HR Business Partners, and IT teams to resolve data discrepancies.
Ensure timely completion of employee data requests and adherence to service-level agreements (SLAs).

Required Skills and Competencies

HR Operations and Employee Master Data Management
Employee Lifecycle Management
Payroll Operations and Payroll Inputs
HRIS and HR Data Administration
Data Reconciliation and Data Quality Management
ADX, WinTeam, LISA, or similar HR and workforce management systems
Compensation and Pay Rate Administration
Employee Transfers, Promotions, and Job Changes
Leave of Absence (LOA) and Employee Termination Processing
Benefits Administration and Union Code Management
Data Auditing, Reporting, and Error Resolution
MS Excel and Data Analysis
Compliance, Confidentiality, and Data Governance
Stakeholder Management and Cross-Functional Coordination
SLA Management and Attention to Detail

Preferred Qualifications

Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline.
7–10 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.
Hands-on experience with HRIS, payroll, and timekeeping systems.
Strong analytical, reconciliation, problem-solving, and communication skills.
Experience handling high-volume employee data transactions with a strong focus on accuracy and compliance.

Important Eligibility Criteria

Former TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.

Ideal Candidate Profile

Candidates with strong experience in HR shared services, employee master data administration, payroll support, HRIS operations, and employee lifecycle transactions will be preferred. Experience with ADX, WinTeam, LISA, or comparable platforms will be an advantage.

Role

Accounts HR

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Anirudh Naik

Recruiter - Gratitude Inc

NA, india

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