Associate - Domain Utilities
Gratitude IncAssociate - Domain Utilities
Job Description
Key Skills
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Location: Kolkata
Experience: 1 year to 5 years
Band: BPO 1/2
Job code: 426818
Preferred Experience Range: Expertise in Utility Domain
Qualification
Graduate in Geography / GIS (Hons)
Requirement
Experience in handling UK customers
Managing of client and internal stake holders
Technical Skills
Excellent communication skills
Good working experience in MS office – Excel, Word, PPT
Ability to handle confidential information in a discreet, professional manner
Ability to read comprehend and responds to emails and calls
Description
Reform and execute back-office operations and processes
Ensure accuracy in daily work and meet time limits
Build solid relationships across all units at various account levels
Ascertain the accuracy & work standard
Responsible in producing various reports for various stakeholders.
PAN and DOB are required for profile creation
Role
Deputy Manager-Operations
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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